Call Recording Plans

On-Prem Recording Plans

Comes With Free-To-Use Hardware


Contract Period (months)

One-time Setup Fees

Minimum user/line commitment

Retention Period - month(s)

Caller ID

User Rights Management

Real-time replay of calls via web access

System Audit Trail for user access and replay

Selective Recording/Schedule Recording for individual channels

Alarm notifications via email

Intelligent alarm monitoring with call threshold

Live Monitoring via system access

Record On Demand via 4 digit pincode on phone

User Logs - tracking of user audit trail in system via GUI

Admin Logs - tracking of failed access to system via GUI

Sequential Playback of up to 10 calls (via web access)

Call Reporting via system access

Synchronous Playback of up to 4 calls (via web access)

Group Creation for users with Scheduling via web access

Customizable Alarm Conditions with Email Alerts

Speech Transcription and Emotion AI

Scalable multi-site management from a single dashbaord

Standard

12

4

Yours to keep FOREVER

Professional

12

10

Yours to keep FOREVER

Enterprise

12

10

Yours to keep FOREVER

 

Enterprise Features and Consumables


Call Tracking Module with 1 Supervisor License

Call Reporting Module with 1 Supervisor License

Call Analytics Reporting with 1 Supervisor License

Storage Backup Assistant For Redundancy

Standard

Professional

Enterprise

Manager and Supervisor License Add-Ons


CMS Web Access HR Manager License

CMS Web Access IT Manager  License

Call Playback Supervisor License

Call Reporting Supervisor License 

CMS HR Manager License

Call Tracking Supervisor License

Call Analytics Supervisor License

Standard

Professional

Enterprise