CALL RECORDING PLANS
ON-PREM RECORDING PLANSCOMES WITH FREE-TO-USE HARDWARE
BEST VALUE
Contract Period 12 Months
Standard
One-time Setup Fees
- Minimum user/line commitment – 4
- Retention Period – FOREVER
- Caller ID
- User Rights Management
- Real-time replay of calls via web access
- System Audit Trail for user access and replay
- Selective Recording/Schedule Recording for individual channels
Contract Period 12 Months
Professional
One-time Setup Fees
- Minimum user/line commitment – 10
- Retention Period – FOREVER
- Caller ID
- User Rights Management
- Real-time replay of calls via web access
- System Audit Trail for user access and replay
- Selective Recording/Schedule Recording for individual channels
- Alarm notifications via email
- Intelligent alarm monitoring with call threshold
- Live Monitoring via system access
- Record On Demand via 4 digit pincode on phone
- User Logs – tracking of user audit trail in system via GUI
- Admin Logs – tracking of failed access to system via GUI
- Sequential Playback of up to 10 calls (via web access)
Contract Period 12 Months
Enterprise
One-time Setup Fees
- Minimum user/line commitment – 10
- Retention Period – FOREVER
- Caller ID
- User Rights Management
- Real-time replay of calls via web access
- System Audit Trail for user access and replay
- Selective Recording/Schedule Recording for individual channels
- Alarm notifications via email
- Intelligent alarm monitoring with call threshold
- Live Monitoring via system access
- Record On Demand via 4 digit pincode on phone
- User Logs – tracking of user audit trail in system via GUI
- Admin Logs – tracking of failed access to system via GUI
- Sequential Playback of up to 10 calls (via web access)
- Call Reporting via system access
- Synchronous Playback of up to 4 calls (via web access)
- Group Creation for users with Scheduling via web access
- Customizable Alarm Conditions with Email Alerts
FEATURES AND CONSUMABLES
BEST VALUE
Professional
- Call Tracking Module with 1 Supervisor License
- Call Reporting Module with 1 Supervisor License
- Call Analytics Reporting with 1 Supervisor License
- Storage Backup Assistant For Redundancy
Enterprise
- Call Tracking Module with 1 Supervisor License
- Call Reporting Module with 1 Supervisor License
- Call Analytics Reporting with 1 Supervisor License
- Storage Backup Assistant For Redundancy
ADD-ON LICENSES
BEST VALUE
Professional
- CMS Web Access HR Manager License
- CMS Web Access IT Manager License
- Call Playback Supervisor License
- Call Reporting Supervisor License
- CMS HR Manager License
- Call Tracking Supervisor License
- Call Analytics Supervisor License
Enterprise
- CMS Web Access HR Manager License
- CMS Web Access IT Manager License
- Call Playback Supervisor License
- Call Reporting Supervisor License
- CMS HR Manager License
- Call Tracking Supervisor License
- Call Analytics Supervisor License