Lead Management for remote workersImproving Health, Safety and Environment (HSE) Protocol with Work From Home (WFH) solutions.
Remote work is rapidly increasing around the globe where organizations are searching for digital transformation to operate more efficiently. Mobilization of call center agents to work from home offers better flexibility with improved work efficiency. Lead management is a cloud solution that captures all leads from multiple sources into a single database for organizations to manage effectively, streamlining communications into a single channel. Leads entered by call center agents are automatically captured and assigned to corresponding teams, sharing imperative data during lead nurturing.