Veriva CMS Call Recording System: Enhancing Supervision and Reporting
Explore the Power of VerivaCMS
Digital Dashboard Display
Supervisors can gain instant insights with individualized dashboards, effortlessly monitoring group call activities.
Customizable Wallboard Display
Empower remote supervision with Veriva’s digital wallboard, enabling team leaders to assess performance from anywhere, creating a macro view of agent activity. Customize metrics for real-time comparisons.
Custom Call Reports
No more shared admin accounts for reports. Administrators can access customized reports for teams or individuals, aligning them with performance metrics on telephony traffic.
Flexible Playback Selection
Our user-friendly Veriva CMS dashboard simplifies call location with diverse selection criteria. Retrieve calls swiftly, based on captured call data records from the PBX.