VerivaCMS:
Revolutionize
Your Business Communications.
Online Meetings.
VerivaCMS:Revolutionize Your Business Communications - Beyond Basic Call Recording
VerivaCMS goes far beyond the simple call recording offered by traditional cloud PBX systems. It’s a powerful platform designed to empower businesses of all sizes with a comprehensive suite of features, unlocking valuable insights from your communication data.
Advanced Call Recording: Capture and analyze every detail of your calls.
Data Aggregation: Unify communication data from various sources like:
- Microsoft Teams
- Zoom
- WhatsApp Business
- Viber
- Vodia PBX
- Most cloud PBX systems (depending on your plan)
Simply provide your login credentials for these platforms, and VerivaCMS will seamlessly collect and analyze data, offering a holistic view of your communication.
Real-Time Monitoring: Gain instant insights into call activity, agent performance, and overall communication trends across various channels.
AI-Driven Analytics: Extract valuable insights from conversations. Leverage sentiment analysis, emotion detection (for calls), and keyword extraction to understand the tone and key points of your interactions.
User-Friendly Dashboard: Explore VerivaCMS’s intuitive dashboard for valuable insights like:
- Summary metrics
- Sentiment analysis
- Trending topics
Improved Customer Satisfaction: Gain insights into customer sentiment and identify areas for improvement, leading to happier and more loyal customers.
Enhanced Agent Performance: Monitor calls to coach and develop your agents’ skills, ensuring exceptional customer service.
Increased Operational Efficiency: Streamline workflows and optimize communication processes, saving you time and resources.
Data-Driven Decision Making: Make informed decisions based on real-world communication data, leading to strategic growth.
Regulatory Compliance: Ensure adherence to industry regulations with robust call archiving.
Global Banking Corporation
VerivaCMS helps compliance officers remotely monitor teams and ensure adherence to regulations. AI-powered transcription and analytics make the review process efficient and accurate.
Retail Customer Support
Call center administrators can use VerivaCMS to track performance metrics, identify areas for improvement, and create personalized call reports to address customer needs.
Customer-Centric Financial Advisory Firm
VerivaCMS aids compliance officers in monitoring and ensuring regulatory compliance. The system also aligns with privacy and data protection standards.
Call Centers
VerivaCMS’s digital wallboard displays help remote call center managers maintain service quality and keep operations efficient.
Simple Sign-Up: Visit our website (https://www.verivasystems.com/) and choose your plan.
Quick Integration: Integrate VerivaCMS with your existing communication channels for immediate data collection.
User-Friendly Dashboard: Explore real-time insights, sentiment analysis, trending topics, and access free transcription credits.
Free Trial Available: Experience the power of VerivaCMS firsthand with a free trial.
Ongoing Support: Our dedicated support team is always available to assist you with any questions.
VerivaCMS: How Can It Help Your Business?
What is VerivaCMS?
VerivaCMS is an advanced platform that provides:
Advanced Call Recording
Capture and analyze every detail of your calls beyond what basic PBX recording offers.
Data Aggregation
Unify communication data from various sources like calls, meetings, and messages across platforms for a holistic view.
AI-Driven Analytics
Extract valuable insights from conversations using sentiment analysis, emotion detection, and keyword extraction.
How Does VerivaCMS Work?
1. Integration
VerivaCMS integrates with your existing communication channels (PBX, Zoom, Teams, etc.).
2. Data Collection
Once connected, VerivaCMS collects data from your calls, meetings, and messages.
3. Analysis
VerivaCMS analyzes the collected data using AI-powered features like sentiment analysis and keyword extraction.
4. Insights
You gain valuable insights through an intuitive dashboard with features like summary metrics, sentiment analysis, and trending topics.
Is VerivaCMS Easy to Use?
Yes, VerivaCMS is designed to be user-friendly with a simple sign-up process, quick integration, and an intuitive dashboard. Our dedicated support team is also available to assist you with any questions.
Does VerivaCMS Maintain Data Security?
Yes, VerivaCMS prioritizes your data security. You retain full ownership and control over your communication data, ensuring it’s used only for authorized purposes within VerivaCMS.
VerivaCMS: Your Competitive Advantage
Stop settling for basic call recording. VerivaCMS empowers you to unlock the true potential of your communication data, gain deeper.