End User License Agreement
Veriva Systems End User License Agreement (EULA)
This End User License Agreement (“Agreement”) is a legal agreement between you (either an individual or a single entity, referred to as “Customer”) and Veriva Systems Sdn. Bhd. (“Company,” “we,” or “us”) for the use of Veriva Systems’ software products and services (collectively, the “Services”). This Agreement covers all Veriva Systems products and services, including but not limited to VerivaCMS, Rivastor and other current or future offerings. By accessing or using any of the Services, you agree to be bound by the terms of this Agreement.
1. Definitions
1.1 “Services” refers to any and all software products, applications, and services provided by Veriva Systems, including but not limited to VerivaCMS, Veriva, Rivastor, MeetingIQ, Veriva Mobile, Mobiva Jobtracker, and TraderVoice, as well as any future products or services offered by the Company.
1.2 “Subscription” means the paid access to our Services for a specified period.
1.3 “Subscription Fee” refers to the amount paid for the Subscription.
1.4 “Customer Data” means all data or information provided by the Customer to the Company through the use of the Services.
1.5 “Product-Specific Terms” refers to any additional terms or conditions that apply to a specific Veriva Systems product or service.
2. License Grant and Restrictions
2.1 Subject to the terms of this Agreement and payment of applicable Subscription Fees, the Company grants you a non-exclusive, non-transferable, limited license to access and use the Services for your internal business purposes during the Subscription period.
2.2 You shall not: a) Sublicense, sell, rent, lease, transfer, assign, or otherwise commercially exploit the Services. b) Modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Services. c) Access the Services to build similar or competitive products or services. d) Copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Services in any form or by any means.
3. Subscription and Payments
3.1 Subscription periods and fees will be as specified at the time of purchase for each Service.
3.2 All fees are exclusive of taxes unless stated otherwise. Customer is responsible for paying all taxes associated with its purchases.
3.3 Subscription Fees are non-refundable except as expressly provided in this Agreement or required by Malaysian law.
4. Customer Data and Privacy
4.1 Customer retains all rights and ownership of Customer Data.
4.2 By using the Services, Customer grants the Company a license to collect, process, and analyze Customer Data solely for the purpose of providing and improving the Services.
4.3 The Company will handle Customer Data in accordance with its Privacy Policy and applicable Malaysian data protection laws, including the Personal Data Protection Act 2010.
5. Confidentiality
5.1 Each party agrees to keep confidential all confidential information disclosed to it by the other party in connection with this Agreement.
5.2 Confidential information shall not include information that: (a) is or becomes publicly known through no act or omission of the receiving party; (b) was in the receiving party’s lawful possession prior to the disclosure; (c) is lawfully disclosed to the receiving party by a third party without restriction on disclosure; or (d) is independently developed by the receiving party without use of or reference to the disclosing party’s confidential information.
6. Intellectual Property Rights
The Services and their entire contents, features, and functionality are owned by the Company and are protected by Malaysian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
7. Disclaimer of Warranties
7.1 THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.
7.2 THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.
8. Limitation of Liability
8.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.
8.2 THE COMPANY’S TOTAL LIABILITY FOR ANY CLAIMS UNDER THIS AGREEMENT IS LIMITED TO THE AMOUNT OF THE MOST RECENT PAYMENT YOU MADE FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM
9. Indemnification
You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the Services or violation of this Agreement.
10. Term and Termination
10.1 This Agreement will remain in effect until terminated by either party.
10.2 The Company may terminate or suspend your access to the Services immediately, without prior notice or liability, if you breach this Agreement.
10.3 Upon termination, your right to use the Services will immediately cease.
11. Changes to Agreement
The Company reserves the right, at its sole discretion, to modify or replace this Agreement at any time. The Company will provide notice of any material changes to this Agreement at least 30 days before the changes take effect.
12. Governing Law and Dispute Resolution
12.1 This Agreement shall be governed by and construed in accordance with the laws of Malaysia.
12.2 Any dispute arising out of or in connection with this Agreement shall be referred to and finally resolved by arbitration in Malaysia in accordance with the Arbitration Rules of the Asian International Arbitration Centre for the time being in force, which rules are deemed to be incorporated by reference in this clause.
13. Product-Specific Terms
13.1 Certain Services may be subject to additional terms and conditions. These Product-Specific Terms will be presented to you when you access or use the relevant Service and will form part of this Agreement.
13.2 In the event of any conflict between this Agreement and any Product-Specific Terms, the Product-Specific Terms shall prevail with respect to that specific Service.
14. Interoperability of Services
14.1 Some of our Services are designed to work together. By using multiple Veriva Systems products, you acknowledge and agree that data may be shared between these products as necessary for their proper functioning and to provide you with integrated services.
14.2 The use of one Service may be dependent on the use of another Service. In such cases, you may be required to maintain active subscriptions to multiple Services to ensure full functionality.
15. Third-Party Products and Services
15.1 The Services may integrate with, be accessed through, or incorporate products or services provided by third parties, including but not limited to Vodia, Microsoft, and other partners (“Third-Party Services”).
15.2 Your use of any Third-Party Services is subject to the terms and conditions of the respective third-party providers, in addition to this Agreement. You acknowledge and agree that:
- a) The Company does not control Third-Party Services and is not responsible for their availability, content, policies, or practices.
- b) The Company does not endorse or make any representations about Third-Party Services.
- c) The Company is not responsible for any aspect of Third-Party Services, including but not limited to their functionality, security, or compliance with applicable laws and regulations.
15.3 By using the Services in conjunction with any Third-Party Services, you agree to comply with all applicable terms and conditions set forth by the third-party providers. This may include, but is not limited to:
- a) Vodia’s terms of service and acceptable use policy b) Microsoft’s services agreement and privacy policy c) Any other relevant terms imposed by our partners or third-party service providers
15.4 You are solely responsible for reviewing, understanding, and complying with the terms and conditions of any Third-Party Services you use in connection with our Services.
15.5 If you do not agree with or cannot comply with the applicable third-party terms, you must immediately cease using the portion of our Services that integrates with or relies upon such Third-Party Services.
15.6 The Company reserves the right to modify, suspend, or discontinue the integration of any Third-Party Services with our Services at any time, with or without notice to you.
15.7 You agree to indemnify and hold the Company harmless from any claims, damages, liabilities, or expenses arising from your use of Third-Party Services or your violation of any third-party terms.
15.8 The Company is not responsible for any disclosure, modification, or deletion of your data resulting from your use of any Third-Party Services.
16. Severability
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.
17. Entire Agreement
This Agreement constitutes the entire agreement between you and the Company with respect to the Services and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between you and the Company.
18. Contact Information
If you have any questions about this Agreement or need to contact us for any reason, you can reach Veriva Systems Sdn. Bhd. through the following methods:
18.1 Email: support@verivasystems.com
18.2 Phone: +603-8996 7116
18.3 Mailing Address: Veriva Systems Sdn. Bhd. [Veriva Systems Sdn. Bhd. Lot 1-3, Incubator 1, Technology Park Malaysia (MRANTI Park), Lebuhraya Puchong Sg. Besi, Bukit Jalil, 57000 Kuala Lumpur, Malaysia.
18.4 Website: https://verivasystems.com
We will make every effort to respond to your inquiries in a timely manner. Please note that for certain requests or notices, specific contact methods may be required as outlined in relevant sections of this Agreement.
If you have any questions about this Agreement, please contact us at Veriva Systems Sdn. Bhd. Lot 1-3, Incubator 1, Technology Park Malaysia (MRANTI Park), Lebuhraya Puchong Sg. Besi, Bukit Jalil, 57000 Kuala Lumpur, Malaysia. [insert contact information].
By using any of Veriva Systems’ Services, you acknowledge that you have read this Agreement, understood it, and agree to be bound by its terms and conditions.