MULTI-TENANT CENTRALIZED CALL RECORDING
Multi-Tenant Centralized Call Recording for On-premise, & Cloud
SEAMLESS INTEGRATION FOR TELECOMMUNICATIONS SERVICE PROVIDERS
Veriva multi-tenant centralized call recording platform enables telecommunications service providers to quickly deploy and sell recording lines with almost instant implementation without the infrastructure costs. With Veriva, telecommunications service providers can service and offer call recording plans with telephony lines as a package to create a more diverse revenue stream.
Many enterprises are incorporating cost cutting strategies to improve operation optimization within branches, and offices to reduce operating costs and duplicate roles. In line with cloud technology advancements, VERIVA call recording has evolved from a single recording architecture to distributed recording capabilities.
Understanding the need for costs cutting measures in the competitive financial institution landscape, VERIVA Centralized Management System (CMS) is designed to give financial institutions with the freedom to access all systems from a single location, with the ability of sharing recorders privately.
Centralized recording with data depository on the cloud resolves having duplicate roles to monitor or replay voice files, as interaction call data are frequently required by HQ and other departments to facilitate risk management, corporate governance and audit purposes. VERIVA Centralized Management, includes an integrated approach in accessing call records instantly and efficiently, streamlining operations of the Bank’s business process.